Warranty / Gaurantee

Approved Memory has implemented a variety of support programs to meet all of your business needs. Our Customer Support department provides more than just technical support, they cover everything including on-site product support, available when you need it.

Our level of product quality has earned us complete customer satisfaction and industry approval. It also ensures that our defective rate is among the lowest in the industry. Even with such a low rate of product issues, we realize prompt service is essential to our customers.

Approved Memory's highly trained technical support team provides a total solution for order qualification, problem isolation and corrective action. At any time, should you experience a problem with your system, our representatives will assist you in identifying and solving the problem.

Approved memory provides a lifetime warranty on all products purchased by our OEM (original equipment manufacturer) customers. All products purchased by non-OEM customers have a 30 day warranty. Please contact one of our representatives to determine if you qualify as an OEM.

100% Guaranteed Compatibility
Approved Memory created our testing facility to ensure that each product is tested for functionality and 100% compatibility in the system environment. With such extensive testing we can guarantee our products will perform to your expectations, as well as ours.

24-Hour Replacement
Should you encounter a failure with any Approved Memory product within 30 days of the original purchase, we will ship you new product within 24 hours. All you need to do is contact your Approved Memory representative and a replacement product will be on it's way.

 Return Policy

Stocking products that ship from stock may be returned for credit within 30 days of the original purchase.   Special order quantities, special order items, custom builds, etc. are non-returnable.